IT Support Specialist

San Antonio, TX

Full Time

Entry Level

Do you have a knack for solving problems and a passion for helping others? Do you have an endless thirst for knowledge? Is your Google-fu top notch? If yes, keep reading.

The Support Specialist plays a critical role in supporting and resolving end user issues in a timely and professional standard. The successful candidate would be exposed to some of the most cutting-edge technology and work in a group of supportive, knowledgeable professionals.

Accountabilities:

Provide technically accurate, user friendly solutions to basic end user requests

Active Directory
Printer issues
Email issues
Application support
New user creation
User offboarding requests
Workstation/laptop builds and set-up

Troubleshoot technical issues and provide effective solutions
Meet daily Utilization goals
Ensure high User Satisfaction
Keep up to date with the latest technology trends and products
Occasionally travel onsite to perform tasks that cannot be completed remotely
Hybrid work schedule - Mondays and Fridays are Work From Home days, while Tuesday, Wednesday and Thursday are in -office days.

This role requires:

A sense of humor and a positive attitude
Strong problem-solving skills

Voracious thirst for knowledge
Ability to work in a fast-paced, high-pressure environment
Strong written and verbal communication
Experience with ticketing systems is a plus
CompTIA, Microsoft 365, Network+, CCNA or other support certifications are a plus

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Do you know any current or former Aldridge employees or were you referred to this opening by someone? If so who?

Are you currently employed full-time?*

What is your preferred activity level on the job?*

Are you comfortable with high stress, fast paced environments?*

We deal with sensitive client data and need to run a background check and possibly a credit history check. Are you okay with that?*

What is your desired salary?*

Proof of work eligibility must be provided if selected for this role. Are you legally eligible to work in the United States?*

How soon would you be able to start?*

How did you find us?*

If you selected 'Other', please tell us more.*

Human Check*

Submit Application

Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.

IT Support Specialist

Apply for this position